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Frequently Asked Questions
Premium is activated per server. When you purchase, select the specific server you want to upgrade. Each server needs its own premium subscription.
Our bot has features no other bot has such as partner tracking which shows how many partners staff are doing live, ticket tracking, payment tracking, giveaway tracking, and so much more!
Yes, you can cancel at any time and your subscription will stay active until the end of the billing period.
We accept Visa, Mastercard, PayPal, Apple Pay, Google Pay, Samsung Pay, and bank transfer in most countries.
The analytics dashboard shows response times, rename counts, and close rates per staff member — with line graph timelines and filters by staff ID or time period. All data is live and updates in real time as staff interact with tickets.
Once you subscribe to premium, your server will instantly be upgraded to premium.